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Support & Grievance Redressal

We respond to all verified inquiries within 24 to 48 business hours.

Whether you need help with a physical sticker order, have questions about our zero-knowledge relay architecture, or need to contact our statutory Grievance Officer, our team is here for you.

Send Us a Direct Message

Fill in the details below and your ticket will be routed to the appropriate specialist team.

Direct Inboxes

Customer Support

support@zaffrio.com

Hardware orders, scanning issues, refunds.

Privacy & Security Desk

privacy@zaffrio.com

Account deletion, audit queries, security reports.

Statutory Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder:

Entity: Zaffrio (HushTag Technologies)

Designation: Grievance Redressal Officer

Email: grievance@zaffrio.com

Acknowledgment: Within 24 hours

Resolution SLA: Within 15 business days

For legal notices or statutory requests, please specify the subject as "Statutory Grievance - Attention: Grievance Officer".

Stolen or Compromised Sticker?

You don't need to wait for support! Open the HushTag Mobile App, go to your Tag Details, and tap "Regenerate QR Code" or "Disable Tag" to immediately invalidate the physical code in real time.